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Imad Bou Zerdan
I. Bou Zerdan

Role/professional tagline:
Operations Manager, Bitarchitects

Education:

  • Bachelor of Arts in Business Management – Notre Dame University

Professional background:

  • Over a decade of experience in operations and facility management, business development, and team leadership.
  • Operations Manager at Bitarchitects, responsible for optimizing workflows, resource allocation, and interdepartmental collaboration.
  • Expertise in managing high-profile projects and driving operational excellence across multinational clients.

Skills & Responsibilities:

  • Develops and implements operational strategies to enhance efficiency and service quality.
  • Leads cross-functional teams, ensuring seamless coordination and execution of business objectives.
  • Oversees facility management, supplier negotiations, and compliance with industry standards.
  • Utilizes technology-driven solutions to improve productivity, reporting, and workflow automation.

Notable Projects & Accomplishments:

  • FM Consultant for GCC Countries at Atalian Switch Group, securing major contracts and optimizing project execution.
  • Area Manager at Atalian Switch Group, managing facilities for clients such as the French Embassy, Starbucks, H&M, and BankMed.
  • Operations Manager at Tabet Group – LE66 Beirut, leading retail operations, facility maintenance, and team performance strategies.

Industry-Specific Knowledge & Contributions:

  • Extensive experience in facility management, maintenance operations, and business process optimization.
  • Strong background in compliance, RFQs, tenders, and budgeting for large-scale projects.
  • Proficient in business planning software, ERP systems, AI tools, Microsoft Visio, and Google Business Suite.

Differentiators:

  • Multifaceted Experience: Expertise spanning operations, facility management, business development, and retail.
  • International Exposure: Proven adaptability in managing projects across Lebanon and the GCC region.
  • Technological Proficiency: Skilled in leveraging ERP systems and AI tools for data-driven decision-making.
  • Results-Oriented Leadership: Focused on achieving operational excellence, efficiency, and business growth.